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Search results for: Account and payments

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What design templates are included in the Beta Plan?

What we offer from Beta plan

The Basic Plan from Zenn Software is your one-stop solution to initiate your brand building journey. It comes equipped with all the essential design tools and resources you need to create and manage your brand identity. The subscription includes generating logo files for multiple platforms, creating...
https://zenn.com/support/8145550-what-design-templates-are-included-in-the-beta-plan?

What can I do with the brand editor?

Functions for the brand editor

The subscription includes generating logo files for multiple platforms, creating social media posts, covers, office assets like letterheads, invoices, pitch decks, brand guidelines and so much more. Once you’ve completed our short questionnaire and chosen your new logo, we’ll make on-brand, editable...
https://zenn.com/support/8145539-what-can-i-do-with-the-brand-editor?

What is your cancellation policy?

About Zenn's cancellation policy

Our aim is to provide exceptional branding services to all our subscribers. With our brand new Beta subscription, we offer exceptional value for more than 100 design templates for only $49 USD! This price is for 12 months of access to our full range of design templates and our unique design editing ...
https://zenn.com/support/8043982-what-is-your-cancellation-policy?

How can I make the most out of my subscription?

Accessing to brand editor

We appreciate your inquiry!We have developed a remarkable assortment of tools and functionalities designed to assist you in launching and growing your project or business. These include Ai generated logo design, our editor for brand assets! Once signed in, access your account via the top right of t...
https://zenn.com/support/8039948-how-can-i-make-the-most-out-of-my-subscription?

How does the pricing work?

About Beta subscription

We are currently offering our very special Beta subscription, where you can access all of our design assets at a heavily discounted price. This is for our initial Beta launch and is for a limited time only. In the future we will have tiered options for all our customers....
https://zenn.com/support/8039918-how-does-the-pricing-work?

Why do I have to register?

Reason of creating an account

Registering an account with Zenn Software allows you to save your logo choice and access your design assets at any point in the future. It helps us ensure that your designs are secure and accessible only to you. If you don’t have an account, there’s nowhere for us to save your beautiful designs!This...
https://zenn.com/support/8039911-why-do-i-have-to-register?

How do I change my password?

Resetting log-in information

If you've forgotten your password, you can reset it by following the steps.Go to Zenn.com and in the top right, press “Login”. On the login page, select “Forgot password? Click here”. This will take you to a page where you can enter your email. If we have this email attached to your account, we’ll s...
https://zenn.com/support/8039903-how-do-i-change-my-password?

How can I change my billing information?

Modifying payment information

Navigate to the My Accounts section and select the Billing option located at the top of the page. Here, you'll find a comprehensive overview of your subscriptions and payment history. To update your billing details, simply scroll to the bottom of the page, locate the Billing Address section, and cli...
https://zenn.com/support/8039901-how-can-i-change-my-billing-information?

How do I download my invoice?

Accounts and payments

Downloading your invoice(s) directly from the billing section of your Zenn Software account is straightforward. Please follow these uncomplicated steps:Sign in to your Zenn Software account.Select 'Account'.Choose 'Manage Account'.Click on 'Invoices'.Now, you can download your selected invoice(s) in...
https://zenn.com/support/8039892-how-do-i-download-my-invoice?

Where do I find my invoice number?

Accounts and payments

The Invoice number can be found on the top right-hand corner of your invoice.Moreover, you can conveniently download your invoices directly from your Zenn Software account. Here's how:Sign in to your Zenn.com.Click on 'Account' and then on 'Billing'.Choose the invoice you want to see and click 'View...
https://zenn.com/support/8039889-where-do-i-find-my-invoice-number?

Why can’t I login to my account?

How to solve problems with logging in

This issue could be a result of one of the following situations:​ 1. Internet connection issue2. Incorrect username3. Wrong password1. Internet connection issueIf you're experiencing difficulties with the website's loading process intermittently or consistently, it could be an issue with your intern...
https://zenn.com/support/8039885-why-can’t-i-login-to-my-account?

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